A+ Guide to Managing & Maintaining Your PC, 8th Edition

This step-by-step, highly visual text provides a comprehensive introduction to managing and maintaining computer hardware and software. Written by best-selling author and educator Jean Andrews, A+ GUIDE TO MANAGING AND MAINTAINING YOUR PC closely integrates the CompTIAA+ Exam objectives to prepare you for the 220-801 and 220-802 certification exams. The new Eighth Edition also features extensive updates to reflect current technology, techniques, and industry standards in the dynamic, fast-paced field of PC repair. Each chapter covers both core concepts and advanced topics, organizing material to facilitate practical application and encourage you to learn by doing. Supported by a wide range of supplemental resources to enhance learning–including innovative tools, interactive exercises and activities, and online study guides–this proven text offers an ideal way to prepare you for success as a professional PC repair technician.

Table of Contents

Chapter 1: First Look at Computer Parts and Tools
Chapter 2: Working Inside a Computer
Chapter 3: Introducing Windows Operating Systems
Chapter 4: All About Motherboards
Chapter 5: Supporting Processors and Upgrading Memory
Chapter 6: Supporting Hard Drives
Chapter 7: Installing Windows
Chapter 8: Supporting I/O and Storage Devices
Chapter 9: Satisfying Customer Needs
Chapter 10: Maintaining Windows
Chapter 11: Optimizing Windows
Chapter 12: Troubleshooting Windows and Applications
Chapter 13: Troubleshooting Hardware Problems
Chapter 14: Troubleshooting Windows Startup Problems
Chapter 15: Connecting to and Setting Up a Network
Chapter 16: Networking Types, Devices, and Cabling
Chapter 17: Windows Resources on a Network
Chapter 18: Security Strategies
Chapter 19: Supporting Notebooks
Chapter 20: Mobile Devices and Client-Side Virtualization
Chapter 21: Supporting Printers
Appendix A: Operating Systems Past and Present
Appendix B: Windows Vista
Appendix C: Windows XP
Appendix D: Creating a Standard Image
Appendix E: Keystroke Shortcuts in Windows
Appendix F: CompTIA A+ Acronyms
Appendix G: Entry Points for Startup Processes