Applying Real-World BPM in an SAP Environment

Managing your business processes wisely is key to staying ahead of your competitors! This book is your guide to implementing Business Process Management
in all its aspects in your SAP-centric business and IT:
It explains how BPM and standard software work together, how to prepare your company for the project, and how to put technology, governance, and the philosophy behind it in action. Extensive use cases
from well-known SAP customers including technical and process details make this book a true real-world experience!

Topic Highlights:

• What drives BPM — the 4 approaches
• BPM Technology
• BPM Methodology
• Business rules and decisions
• BPM for core processes
• Industries, Themes, and Cross-industry Topics
• Governance
• Process Content
• BPM Skills
• Tuning Business Rules

Table of Contents

PART I Business Process Transformation
Chapter 1 The Importance of a Business Model
Chapter 2 Business Model Transformation Toward the Service-Oriented Enterprise
Chapter 3 Practical Example: How to Develop Performance and Value Drivers
Chapter 4 The Holistic Approach: Combining BPM with Value and Performance Management, Enterprise Architecture, Governance, and SOA
Chapter 5 Conclusion

PART II BPM Case Studies from the Real World
Chapter 6 Observing How SAP Customers Approach BPM: The Gap between Business and IT in BPM Projects
Chapter 7 First Applications: Enterprise Information Management
Chapter 8 Industry-Specific Processes
Chapter 8.4 Siemens IT Solutions and Services: Balancing Standardization and Customizability
Chapter 9 BPM, Business Transformation, and Continuous Process Improvement
Chapter 10 Good Ideas for BPM
Chapter 11 Planning for BPM Transformation
Chapter 12 Conclusion

PART III BPM Anatomy for Implementations
Chapter 13 Methodology and Governance
Chapter 14 BPM Tools — From Modeling to Execution
Chapter 15 Process-Based Implementation Content
Chapter 16 Enablement and Communities
Chapter 17 Conclusion

PART IV Future Outlook
Chapter 18 Future Trends for BPM

Appendix A IT Performance and Value Management Research
Appendix B Value Driver Processes Sorted After Strategic, Tactical, and Operational Levels
Appendix C Bibliography
Appendix D The Authors