Communication Skills For Dummies

The key to perfecting your communication strategy

Great communication skills can make all the difference in your personal and professional life, and expert author Elizabeth Kuhnke shares with you her top tips for successful communication in any situation.

Packed with advice on active listening, building rapport with people, verbal and non-verbal communication, communicating using modern technology, and lots more, Communication Skills For Dummies is a comprehensive communication resource no professional should be without!

• Get ahead in the workplace
• Use effective communication skills to secure that new job offer
• Convince friends and family to support you on a new venture

Utilising a core of simple skills, Communication Skills For Dummies will help you shine—in no time!

Table of Contents

Part I: Honing Your Communication Skills
Chapter 1: Grasping the Finer Points of Great Communication
Chapter 2: Knowing What You Want to Achieve
Chapter 3: Valuing Different Communication Styles

Part II: Being Receptive to Others
Chapter 4: Listening Actively for Total Understanding
Chapter 5: Establishing Rapport for Effective Communication

Part III: Putting Your Mind and Body into Your Message
Chapter 6: Choosing the Right Attitude
Chapter 7: Speaking with Clarity
Chapter 8: Conveying Messages through Movements

Part IV: Managing Communication Challenges
Chapter 9: Getting Yourself Out of Sticky Situations
Chapter 10: Negotiating with Finesse
Chapter 11: Communicating Across Cultures

Part V: Communicating Across Distances
Chapter 12: Communicating Successfully through Technology
Chapter 13: Communicating over the Phone
Chapter 14: Putting Pen to Paper for Positive Effect

Part VI: The Part of Tens
Chapter 15: Ten Top Tips for Speaking Face to Face
Chapter 16: Ten Essential Tips for Effective Communication