CRM PREDICTIVE ANALYTICS REPORT

The CRM report evaluates technologies and applications in terms of their business impact, adoption rate and maturity level to help users decide where and when to invest.

The Art of Service’s predictive model results enable businesses to discover and apply the most profitable technologies and applications, attracting the most profitable customers, and therefore helping maximize value from their investments. The Predictive Analytics algorithm evaluates and scores technologies and applications.

The platform monitors over six thousand technologies and applications for months, looking for interest swings in a topic, concept, technology or application, not just a count of mentions. It then makes forecasts about the velocity of the interest over time, with peaks representing it breaking into the mainstream. Data sources include trend data, employment data, employee skills data, and signals like advertising spent, advertisers, search-counts, instruction and courseware availability, patents issued, and books published.

Table of Contents

• Top 20 Overall Predictive Analytics Scores
• Top 20 in each Research Area
• CRM Top 20 Interest and Popularity Scores