Designing Connected Products: UX for the Consumer Internet of Things

Networked thermostats, fitness monitors, and door locks show that the Internet of Things can (and will) enable new ways for people to interact with the world around them. But designing connected products for consumers brings new challenges beyond conventional software UI and interaction design.

This book provides experienced UX designers and technologists with a clear and practical roadmap for approaching consumer product strategy and design in this novel market. By drawing on the best of current design practice and academic research, Designing Connected Products delivers sound advice for working with cross-device interactions and the complex ecosystems inherent in IoT technology.

Table of Contents

Chapter 1: What’s Different About User Experience Design for the Internet of Things?
Chapter 2: Things: The Technology of Connected Devices
Chapter 3: Networks: The Technology of Connectivity
Case Study 1: Proteus Digital Health: The Connected Pill
Chapter 4: Product/Service Definition and Strategy
Chapter 5: Understanding People and Context
Chapter 6: Translating Research into Product Definitions
Case Study 2: Little Kelham: Connected Home
Chapter 7: Embedded Device Design
Chapter 8: Interface and Interaction Design
Case Study 3: Ford SYNC 3: Connected Car
Chapter 9: Cross-Device Interactions and Interusability
Chapter 10: Interoperability
Case Study 4: LOOP: Connected Pelvic Floor Exerciser
Chapter 11: Responsible IoT Design
Chapter 12: Supporting Key Interactions
Case Study 5: BRCK: Rugged Portable WiFi Hotspot
Chapter 13: Designing with Data
Chapter 14: Iterative Design: Prototyping and Learning
Chapter 15: Designing Complex, Interconnected Products and Services
Appendix A: Companies, Products, and Links