Developing Bots with QnA Maker Service: Integration with Azure Bot Service and Microsoft Bot Framework

Learn to develop bots with zero coding knowledge using the Azure Cognitive QnA Maker service, a GUI cognitive service from Microsoft. This book shows you how to integrate QnA Maker with the Azure Bot Service and Microsoft Bot Framework, along with how to integrate your bot with social channels such as Web Chat, and Telegram.

You will learn what QnA Maker is, why you should use this service in enterprise settings, when you should use this service, and how you should use the service. Developing Bots with QnA Maker Service takes you through the QnA Maker FAQ knowledge base with Azure Bot Service, where you will discover how to get started with a web app bot using the Azure portal. This section culminates in deploying your bot on Azure Web App, making your bot live.

Next, you will learn QnA Maker with the .NET Framework and Visual Studio 2017 along with ways to manage QnA Maker service post deployment. Finally, you will learn how to add media content including videos and images to the QnA Maker knowledge base.

After reading this book you will be able to develop bots using the latest .NET Framework, Visual Studio 2017, and the Microsoft online code editor.

What You Will Learn

• Customize QnA Maker default components, using the Azure portal
• Work with Microsoft Bot Framework
• Develop and integrate FAQ bots with Azure Bot Service
• Manage FAQ bots using the .NET Framework and the Azure portal

Who This Book Is For

Developers/architects with an interest in building chatbots.

Table of Contents

Chapter 1: Eagle-Eye View of  Azure Cognitive Services
Chapter 2: The What, When, Why, and How of the QnAMaker Service
Chapter 3: Creating the FAQ Bot Backend from Scratch
Chapter 4: Talk with Azure Bot Framework
Chapter 5: Connecting FAQ Bot to Social Channels
Chapter 6: Bot Build Management
Chapter 7: Things You Must Know About the QnAMaker Knowledgebase
Chapter 8: A Step Toward Having an Interactive and Cost-Effective FAQ Bot