Elastix Unified Communications Server Cookbook

More than 140 real-life, hands-on recipes and tips to install, deploy, administer, and maintain any VoIP/Unified Communications solution based on Elastix

About This Book

• Enable a full cost-effective unified communications server solution
• Go from a single server configuration to a multi-site deployment
• Implement the Call Center module and take advantage of all the VoIP and Unified Communications features available

Who This Book Is For

This book is aimed at those who want to learn how to set up an Elastix Unified Communications Server without losing ground on Unified Communications and Voice over IP.

In Detail

Elastix brings together the most useful tools and features from the Unified Communications and Open Source worlds: IP-PBX, Chat, Call Center, Multisite, Video, and so on, in a modular way.

Beginning with installation and gaining an in-depth understanding of the internal workings of Elastix, you will soon dive into the core features of Elastix and VoIP and Unified Communications to enable a full cost-effective Unified Communications server solution. You will explore the configuration of IP-BPX features, control call routes and destinations, and troubleshoot the unified communications software. Finish by going that extra mile and securing your server and implement advanced dialplan functions.

Through this step-by-step guide you will get to grips with VoIP and Unified Communications with Elastix and dive into practical tips to install, deploy, and maintain your own solutions.

Table of Contents

Chapter 1: Installing Elastix
Chapter 2: Basic PBX Configuration
Chapter 3: Understanding Inbound Call Control
Chapter 4: Knowing Internal PBX Options and Configurations
Chapter 5: Setting up the E-mail Service
Chapter 6: Elastix Fax System
Chapter 7: Using the Call Center Module
Chapter 8: Going Deeper into Unified Communications
Chapter 9: Networking with Elastix
Chapter 10: Knowing the State of Your Elastix System and Troubleshooting
Chapter 11: Securing your Elastix System
Chapter 12: Implementing Advanced Dialplan Functions
Appendix A: Description and Use of the Most Well-known FreePBX Modules
Appendix B: Addon Market Module
Appendix C: Asterisk Essential Commands
Appendix D: Asterisk Gateway Interface Programming
Appendix E: Helpful Linux Commands