Emotional Intelligence in Action, 2nd Edition

Emotional Intelligence in Action: Training and Coaching Activities for Leaders, Managers, and Teams

The importance of emotional intelligence as a critical factor in personal and business success is now well established. Emotional Intelligence in Action, Second Edition shows how to tap the power of EI to build effective emotional skills and create real change for leaders and teams.

This book breaks new ground in providing a cross-reference matrix that maps sixty-five exercises to four leading emotional intelligence models – the EQ-I 2.0 or EQ360, TESI and TESI Short, the MSCEIT, and EISA – making it easy to use with all the models.

Revised to respond to the significant changes in EQi-2.0 and to add two new instruments, TESI and EISA, this Second Edition now offers in-depth coverage of such emerging topics as emotional expression, as well as twenty new exercises, accompanied by reproducible handouts for your participants.

Ideal for both individual or team coaching or as part of a wider leadership and management development program, Emotional Intelligence in Action, Second Edition provides highly-effective experiential learning, drawn from real life, that will help you enhance emotional intelligence competencies in every organization.

Table of Contents

Part One: Using Emotional Intelligence to Create Real Change
Chapter 1: The Case for Emotional Intelligence
Chapter 2: How Everyone Can Use the Exercises

Part Two: Exploring Emotional Intelligence and Well-Being Skills
Skill 1: Self-Regard
Skill 2: Self-Actualization
Skill 3: Emotional Self-Awareness
Skill 4: Emotional Expression
Care To Express
Skill 5: Assertiveness
Skill 6: Independence
Skill 7: Interpersonal Relationships
Skill 8: Empathy
Skill 9: Social Responsibility
Skill 10: Problem Solving
Skill 11: Reality Testing
Skill 12: Impulse Control
Skill 13: Flexibility
Skill 14: Stress Tolerance
Skill 15: Optimism
Skill 16: Happiness/Well-Being

Part Three: Emotional Intelligence Exercises to Build Effective Skills