Empowering the Public Sector with Generative AI: From Strategy and Design to Real-World Applications

This is your guide book to Generative AI (GenAI) and its application in addressing real-world challenges within the public sector. The book addresses a range of topics from GenAI concepts and strategy to public sector use cases, architecture patterns, and implementation best practices. With a general background in technology and the public sector, you will be able to understand the concepts in this book.

The book will help you develop a deeper understanding of GenAI and learn how GenAI differs from traditional AI. You will explore best practices such as prompt engineering, and fine-tuning, and architectural patterns such as Retrieval Augmented Generation (RAG). And you will discover specific nuances, considerations, and strategies for implementation in a public sector organization.

You will understand how to apply these concepts in a public sector setting and address industry-specific challenges and problems by studying a variety of use cases included in the book in the areas of content generation, chatbots, summarization, and program management.

What You Will Learn

• GenAI concepts and how GenAI differs from traditional AI/ML
• Prompt engineering, fine-tuning, RAG, and customizing foundation models
• Strategy, methodologies, and frameworks for the public sector
• Public sector use cases in the areas of content generation, summarization, and chatbots, plus program management, analytics, business intelligence, and reporting
• Architecture and design patterns
• Implementation, operations, and maintenance of GenAI applications

Who This Book Is For

Technology and business leaders in the public sector who are new to AI/ML and are keen on exploring and harnessing the potential of Generative AI in their respective organizations.