Handbook of Data Center Management, 2nd Edition

Accounting for the rapid and often confusing changes currently underway in the information systems of organizations, such as the rush to replace mainframes with networks and the decentralization of data storage and processing, provides insights on the duties and challenges of a data center manager. Covers strategic planning, management practices, controls, systems and contingency planning, network technology, human resources, desktop computing, and future directions….

Table of Contents

SECTION I: Strategic Planning
Chapter 1 Long-Range Information Systems Planning
Chapter 2 Developing A Strategic Information Plan
Chapter 3 A Data Center Manager’S Guide To Systems Integrators
Chapter 4 Defining End-User Computing’S New Role In Is

SECTION II: Data Center Management
Chapter 1 Cost-Effective Management Practices For The Data Center
Chapter 2 The Outsourcing Alternative
Chapter 3 Downsizing Computer Resources: Planning, Implementation, And Management
Chapter 4 Fine Tuning The Help Desk: Goals And Objectives
Chapter 5 Client/Server Vs. Cooperative Processing
Chapter 6 Managing Distributed Computing
Chapter 7 Making The Decision To Outsource
Chapter 8 Achieving Quality In Data Center Operations
Chapter 9 Automating The Data Center

SECTION III: Data Center Controls
Chapter 1 Developing A Data Center Reporting System
Chapter 2 Update On Change Control And Problem Tracking Systems
Chapter 3 Improving Productivity By Implementing A Tape Workstation Environment
Chapter 4 File Retention And Backup
Chapter 5 Checklists For Reviewing Mvs Data Center Controls
Chapter 6 Understanding Computer Negligence And Liability

SECTION IV: Systems Planning
Chapter 1 A Primer On Client/Server Technology
Chapter 2 Managing Hardware In A Client/Server Environment
Chapter 3 Preparing To Implement Client/Server Solutions
Chapter 4 Implementing Business Process Reengineering: A Case Study
Chapter 5 An Update On Optical Disk Systems
Chapter 6 Planning For Object-Oriented Systems
Chapter 7 Lessons From Three Client/Server Implementations
Chapter 8 Using Client/Server Technology To Enable Change: A Case Study

SECTION V: Network Technology
Chapter 1 Enterprise Network Design Technology
Chapter 2 An Expert Operating System That Manages Multinetwork Communications
Chapter 3 Securing Distributed Data Networks
Chapter 4 Distributed Network Security
Chapter 5 The Data Center Manager’S Guide To Ensuring Lan Reliability And Availability
Chapter 6 Auditing Lans

SECTION VI: Contingency Planning
Chapter 1 Overview Of Business Continuity Planning
Chapter 2 Strategies For Developing And Testing Business Continuity Plans
Chapter 3 A Business Impact Analysis For Disaster Recovery
Chapter 4 Network Disaster Recovery Planning
Chapter 5 Disaster Recovery Planning Tools And Management Options
Chapter 6 Selecting And Maintaining Ups Battery Systems

SECTION VII: Human Resource Management
Chapter 1 New Organizational Styles For The Is Department
Chapter 2 Reengineering Is Professionals
Chapter 3 Career Planning: A New Set Of Rules
Chapter 4 Systems Change: Managing Resistance From Data Center Personnel
Chapter 5 Managing Technical Professionals In Dynamic Data Center Environments
Chapter 6 Increasing Productivity And Job Satisfaction By Motivating Employees
Chapter 7 Mentoring As A Career Strategy
Chapter 8 How To Change Organizations
Chapter 9 Career Paths For Data Center Professionals

SECTION VIII: Desktop Computing
Chapter 1 Managing The Transition To Microcomputers
Chapter 2 Assessing Microcomputer Operating Systems
Chapter 3 An Overview Of Microcomputer Network Controls And Security
Chapter 4 An Overview Of Computer Viruses

SECTION IX: Future Directions
Chapter 1 From Here To 2000: It’S Impact On Business
Chapter 2 Business Outlook On Parallel Computing
Chapter 3 Trends In Lan Operating Systems
Chapter 4 Future Directions In Data Base Management
Chapter 5 Trends In Terminal Technology
Chapter 6 Information Security And New Technology
Chapter 7 Trends In Data Communications Services