Human Resources in Healthcare: Managing for Success, 4th Edition

Human Resources in Healthcare: Managing for Success, Fourth Edition, presents the techniques and practices behind effective management of people the healthcare profession s most important asset. It provides the concepts and practical tools necessary for meeting the unique challenges in today s healthcare environment.

This edition has been thoroughly revised and includes the following new content:

• An expanded chapter on employment law and employee relations
• A new chapter on credentialing of healthcare providers
• A thorough update on staff recruitment, selection, and retention practices
• An expanded section on performance management, including workplace bullying
• A new chapter on workforce planning in a rapidly changing healthcare system
• A new chapter on nurse staffing in healthcare organizations
• New problem-based learning cases to engage students and expand learning comprehension
• Updated short cases, discussion questions, and exercises throughout

Table of Contents

Chapter 1 Strategic Human Resources Management
Chapter 2 Employment Law, Employee Relations and Healthcare
Chapter 3 Healthcare Professionals
Chapter 4 Credentialing Of Healthcare Providers
Chapter 5 Workforce Diversity
Chapter 6 Job Analysis And Job Design
Chapter 7 Recruitment, Selection, And Retention
Chapter 8 Performance Management
Chapter 9 Compensation Practices, Planning, And Challanges
Chapter 10 Employee Benefits
Chapter 11 Organizational Development And Learning
Chapter 12 Managing With Organized Labor
Chapter 13 Workforce Planning In A Rapidly Changing Healthcare System
Chapter 14 The Nurse Workforce in Healthcare Organizations
Chapter 15 Human Resources Management Practices For Quality and Patient Safety