Information Technology and Organizational Learning: Managing Behavioral Change in the Digital Age, 3rd Edition

Focusing on the critical role IT plays in organizational development, the book shows how to employ action learning to improve the competitiveness of an organization. Defining the current IT problem from an operational and strategic perspective, it presents a collection of case studies that illustrate key learning issues. It details a dynamic model for effective IT management through adaptive learning techniques―supplying proven educational theories and practices to foster the required changes in your staff. It examines existing organizational learning theories and the historical problems that occurred with companies that have used them, as well as those that have failed to use them.

Table of Contents

Chapter 1: The “Ravell” Corporation
Chapter 2: The It Dilemma
Chapter 3: Technology As A Variable And Responsive Organizational Dynamism
Chapter 4: Organizational Learning Theories And Technology
Chapter 5: Managing Organizational Learning And Technology
Chapter 6: Organizational Transformation And The Balanced Scorecard
Chapter 7: Virtual Teams And Outsourcing
Chapter 8: Synergistic Union Of It And Organizational Learning
Chapter 9: Forming A Cyber Security Culture
Chapter 10: Digital Transformation And Changes In Consumer Behavior
Chapter 11: Integrating Generation Y Employees To Accelerate Competitive Advantage
Chapter 12: Toward Best Practices
Chapter 13: Conclusion