Introduction to Information Systems, 15th Edition

O’Brien’s Introduction to Information Systems 15e reflects the contemporary use of enterprise-wide business systems. New real-world case studies continue to correspond with this industry reality. The text’s focus is on teaching the future manager the potential effect on business of the most current IT technologies such as the Internet, Intranets, and Extranets for enterprise collaboration, and how IT contributes to competitive advantage, reengineering business processes, problem solving, and decision-making.

Table of Contents

Module I: Foundation Concepts
Chapter 1 Foundations of Information Systems in Business
Section I: Foundation Concepts: Information Systems in Business
Section II: Foundation Concepts: The Components of Information Systems
Chapter 2 Competing with Information Technology
Section I: Fundamentals of Strategic Advantage
Section II: Using Information Technology for Strategic Advantage

Module II: Information Technologies
Chapter 3 Computer Hardware
Section I: Computer Systems: End User and Enterprise Computing
Section II: Computer Peripherals: Input, Output, and Storage Technologies
Chapter 4 Computer Software
Section I: Application Software: End-User Applications
Section II: System Software: Computer System Management
Chapter 5 Data Resource Management
Section I: Technical Foundations of Database Management
Section II: Managing Data Resources
Chapter 6 Telecommunications and Networks
Section I: The Networked Enterprise
Section II: Telecommunications Network Alternatives

Module III: Business Applications
Chapter 7 Electronic Business Systems
Section I: Enterprise Business Systems
Section II: Functional Business Systems
Chapter 8 Electronic Commerce Systems
Section I: Electronic Commerce Fundamentals
Section II: e-Commerce Applications and Issues
Chapter 9 Decision Support Systems
Section I: Decision Support in Business
Section II: Artificial Intelligence Technologies in Business

Module IV: Development Processes
Chapter 10 Developing Business/IT Solutions
Section I: Developing Business Systems
Section II: Implementing Business Systems

Module V: Management Challenges
Chapter 11 Security and Ethical Challenges
Section I: Security, Ethical, and Societal Challenges of IT
Section II: Security Management of Information Technology
Chapter 12 Enterprise and Global Management of Information Technology
Section I: Managing Information Technology
Section II: Managing Global IT