ITIL 4 Managing professional Drive Stakeholder Value

Evolving from the previous ITIL v3 version, ITIL® 4 is the latest in I.T certification and best practice frameworks offered by AXELOS. ITIL ® 4:

• Increases your industry knowledge, skills and salary potential
• Transforms your business
• Helps to successfully navigate the modern digital world
• Reflects and integrates other established ways of working
• Incorporates all the best things from ITIL

The ITIL 4: Drive Stakeholder Value book forms one publication of the Higher-Level guidance, following ITIL 4 Foundation

• Ideal for professionals who are focused on customer experience, user journeys or are responsible for external relationship management
• Improve relationships and reach mutual outcomes
• Ensure high customer satisfaction levels
• Optimize the customer experience
• Create a trusted relationship with stakeholders
• Helps you pass your Drive Stakeholder Value exam
• Reference guidance for day-to-day problems for IT Professionals