Management, 11th Edition

You’ve made a good decision! You’re taking a college course … maybe more than one. Although you may sometimes feel like you’re wasting your time being in college, you’re not. Yes, it’s expensive. Yes, it’s even sometimes hard. But what you’re doing now will pay off in the long run. In a recent survey of job seekers, a whopping 92 percent said that a major disadvantage in competing for jobs was not having taken college courses. But that’s not what you’ll face because you are enrolled in a college course—the course for which you’ve purchased this book.

Table of Contents

Part I: Introduction to Management 2
Chapter 1 Management and Organizations
Module: Management History
Chapter 2 Understanding Management’s Context: Constraints and Challenges
Part II: Integrative Managerial Issues 68
Chapter 3 Managing in a Global Environment
Chapter 4 Managing Diversity
Chapter 5 Managing Social Responsibility and Ethics
Chapter 6 Managing Change and Innovation
Part III: Planning 176
Chapter 7 Managers as Decision Makers
Chapter 8 Foundations of Planning
Chapter 9 Strategic Management
Module: Planning Tools and Techniques
Part IV: Organizing 262
Chapter 10 Basic Organizational Design
Chapter 11 Adaptive Organizational Design
Chapter 12 Managing Human Resources
Module: Managing Your Career
Chapter 13 Managing Teams
Part V: Leading 370
Chapter 14 Understanding Individual Behavior
Chapter 15 Managers and Communication
Chapter 16 Motivating Employees
Chapter 17 Managers as Leaders
Part VI: Controlling 484
Chapter 18 Introduction to Controlling
Chapter 19 Managing Operations