Mastering Microsoft Lync Server 2013

Everything you need to know to get Lync 2013 up and running smoothly

As a Unified Communications (UC) technology, Lync allows you to keep track of your contacts’ availability so you can communicate with anyone, anywhere, and at any time. With this hands-on book, you will learn how to administer the newest and most robust version of Lync Server in order to send an IM; start or join an audio, video, or web conference; or make a phone call through a familiar interface. Packed with real-world exercises throughout, this unique resource encourages you to learn from the best practices and deployments of others so that you can benefit from their experiences.

• Walks you through designing and managing enterprise instant messaging and conferencing solutions
• Details how to configure voicemail, enterprise voice, dual-forking, and VoIP
• Teaches you how to automate management tasks
• Shares invaluable advice for monitoring, diagnosing, and troubleshooting problems
• Helps you understand SIP and authentication technologies

With Mastering Microsoft Lync Server 2013, you’ll gain the skills you need to effectively deploy Lync Server 2013 and be on your way to gaining all the benefits UC has to offer.

Table of Contents

Part I: Fundamentals
Chapter 1. What’s in Lync?
Chapter 2. Standards and Protocols
Chapter 3. Security
Chapter 4. Clients

Part 2: Getting Lync Up and Running
Chapter 5. Planning Your Deployment
Chapter 6. Installation
Chapter 7. Migration and Upgrades

Part 3: Administration
Chapter 8. Introduction to PowerShell, the Lync Management and Regular Expressions
Chapter 9. Role-Based Access Control
Chapter 10. User Administration
Chapter 11. Archiving and Monitoring
Chapter 12. Troubleshooting

Part 4: Voice
Chapter 13. Getting Started with Voice
Chapter 14. Call Admission Control
Chapter 15. E911 and Location Information Services
Chapter 16. Extended Voice Functionality

Part 5: Integration
Chapter 17. Exchange and SharePoint
Chapter 18. Hybrid Deployments
Chapter 19. Th ird-Party Integration

Part 6: Mobile Devices
Chapter 20. Mobility

Appendix A. The Bottom Line
Appendix B. Adoption
Appendix C. Using Persistent Chat Effectively