Microsoft Lync 2013 Plain & Simple

Here’s WHAT you’ll learn:

• Set up your personal communication environment
• Communicate by voice, video, IM, and the web
• Add, monitor, categorize, and search for contacts
• Share content and set up conference calls on the fly
• Discover tabbed conversations and persistent chat
• Use Lync with other Microsoft Office programs

Here’s HOW you’ll learn it:

• Jump in wherever you need answers
• Follow easy STEPS and SCREENSHOTS to see exactly what to do
• Get handy TIPS for new techniques and shortcuts
• Use TRY THIS! exercises to apply what you learn right away

Table of Contents

Chapter 1. About this book
Chapter 2. What’s new in Microsoft Lync 2013
Chapter 3. Getting started with Lync 2013
Chapter 4. Managing contacts
Chapter 5. Starting a conversation
Chapter 6. Collaborating with your contacts
Chapter 7. Using Lync with Microsoft Outlook
Chapter 8. Using the Lync 2013 voice features
Chapter 9. Using Lync as your phone
Chapter 10. Setting up your telephony environment
Chapter 11. Reviewing your voicemail from within Microsoft Outlook
Chapter 12. Taking advantage of Lync online meetings
Chapter 13. Using Lync persistent chat
Chapter 14. Configuring the Lync options menu

Appendix A. Microsoft Lync keyboard shortcuts
Appendix B. About the author