Operations and Supply Management: The Core

Jacobs and Chase continue to lead the field of operations management with cutting edge up-to-date content, technology, and motivation. Now, in this second edition Jacobs and Chase focus on the core concepts of operations and supply management. This condensed text was constructed with sections on the four essential core areas – strategy, process management, supply chain management, and inventory and control (supply and demand planning). This set of four core areas was first suggested by a panel of OM instructor’s at the Decision Science Institute meeting, and has been verified by market research which examined course syllabi from across the US. The second edition provides increased emphasis on supply management concepts, integrates sustainability as a strategic consideration, and includes updated company applications, problems, and cases.

Table of Contents

Section One: Strategy Twenty-First-Century Operations And Supply Management
Chapter 1 Operations And Supply Strategy
Chapter 2 Project Management

Section Two: Processes Processes
Chapter 3 Strategic Capacity Management
Chapter 4 Manufacturing Processes
Chapter 5 Service Processes
Chapter 6 Six-Sigma Quality

Section Three: Supply Chains Why Having An Effective Supply Chain Matters
Chapter 7 Strategic Sourcing
Chapter 8 Logistics
Chapter 9 Lean Manufacturing

Section Four: Inventory In Running A Business, Computers Can Do More Than Just Word Processing And E-Mail
Chapter 10 Demand Management And Forecasting
Chapter 11 Aggregate Sales And Operations Planning
Chapter 12 Inventory Control
Chapter 13 Material Requirements Planning