Organizational Communication: Approaches and Processes, 6th Edition

ORGANIZATIONAL COMMUNICATION: APPROACHES AND PROCESSES presents organizational communication from both a communication and managerial perspective. Professor Miller’s clear writing style and consistent use of examples and case studies result in a text that you’ll find easy to understand.

Table of Contents

CHAPTER 1 The Challenge of Organizational Communication
CHAPTER 2 Classical Approaches
CHAPTER 3 Human Relations and Human Resources Approaches
CHAPTER 4 Systems Approaches
CHAPTER 5 Cultural Approaches
CHAPTER 6 Critical Approaches
CHAPTER 7 Socialization Processes
CHAPTER 8 Decision-Making Processes
CHAPTER 9 Conflict Management Processes
CHAPTER 10 Organizational Change and Leadership Processes
CHAPTER 11 Processes of Emotion in the Workplace
CHAPTER 12 Organizational Diversity Processes
CHAPTER 13 Technological Processes
CHAPTER 14 The Changing Landscape of Organizations