Practical Strategies for Technical Communication, 2nd Edition

In Practical Strategies for Technical Communication, Mike Markel gives students the essentials they’ll need to communicate successfully in today’s workplace. The book offers concise and accessible yet thorough coverage of audience and purpose, research, style, and document design, and strategies for designing all of the major document types. For the second edition, Markel has worked with organizations to choose sample documents and annotate them with insights and advice from the employees who developed them. Throughout the text, a new set of engaging graphics provides visual explanations of key concepts.Practical Strategies for Technical Communication is now available with LaunchPad– a customizable course space featuring an ebook and an exciting array of digital resources including a test bank, adaptive quizzing, multimedia Document Analysis Activities, and more. To order or purchase the print book packaged with LaunchPad, use ISBN 9781319018207.

Table of Contents

Part 1 Working in the Technical-Communication Environment
Chapter 1 Introduction to Technical Communication
Chapter 2 Understanding Ethical and Legal Obligations
Chapter 3 Writing Collaboratively

Part 2 Planning and Drafting the Document
Chapter 4 Analyzing Your Audience and Purpose
Chapter 5 Researching Your Subject
Chapter 6 Writing for Your Readers

Part 3 Designing User‑Friendly Documents and Websites
Chapter 7 Designing Print and Online Documents
Chapter 8 Creating Graphics

Part 4 Learning Important Applications
Chapter 9 Writing Correspondence
Chapter 10 Writing Job-Application Materials
Chapter 11 Writing Proposals
Chapter 12 Writing Informational Reports
Chapter 13 Writing Recommendation Reports
Chapter 14 Writing Definitions, Descriptions, and Instructions
Chapter 15 Making Oral Presentations