Project Management Metrics, KPIs, and Dashboards, 3rd Edition

Harold Kerzner’s essential strategies on measuring project management performance

With the growth of complex projects, stakeholder involvement, and advancements in visual-based technology, metrics and KPIs (key performance indicators) are key factors in evaluating project performance. Dashboard reporting systems provide accessible project performance data, and sharing this vital data in a concise and consistent manner is a key communication responsibility of all project managers.

This third edition of Kerzner’s groundbreaking work, Project Management Metrics, KPIs, and Dashboards: A Guide to Measuring and Monitoring Project Performance, helps functional managers gain a thorough grasp of what metrics and KPIs are and how to use them. Plus, this edition includes new sections on processing dashboard information, portfolio management PMO and metrics, and BI tool flexibility.

•  Offers comprehensive coverage of the different dashboard types, design issues, and applications

• Provides full-color dashboards from some of the most successful project management companies, including IBM, Microsoft, and others
• Aligns with PMI’s PMBOK® Guide and stresses value-driven project management
• PPT decks are available by chapter and a test bank will be available for use in seminar presentations and courses

Get ready to bolster your awareness of what good metrics management really entails today—and be armed with the knowledge to measure performance more effectively.

Table of Contents

Chapter 1 The Changing Landscape Of Project Management
Chapter 2 The Driving Forces For Better Metrics
Chapter 3 Metrics
Chapter 4 Key Performance Indicators
Chapter 5 Value-Based Project Management Metrics
Chapter 6 Dashboards
Chapter 7 Dashboard Applications
Chapter 8 The Portfolio Management Pmo And Metrics