Salesforce.com Lightning Process Builder and Visual Workflow

Learn how to build logic into your apps by configuring Salesforce.com Lightning Process Builder and Visual Workflow software tools to meet the needs of your organization without the use of code. You will be able to build workflow diagrams on the Salesforce.com platform and perform complex logic. Individuals who have created workflow diagrams in other applications (e.g., Microsoft Visio) will feel very comfortable using these two tools from Salesforce.

If you find yourself in a situation where a standard Salesforce configuration does not meet your needs, you can always rely on a developer to extend the functionality through Visualforce and Apex code. What if you could take back that control and not rely on a developer or consultant? With two new technologies―Process Builder and Visual Workflow―introduced onto the Salesforce.com platform, you can accomplish much of what was normally handled with Apex code.

Lightning Process Builder and Visual workflow both allow for advanced logic that standard configuration such as Salesforce.com Workflow cannot do. Salesforce.com Lightning Process Builder and Visual Workflow details how these technologies can be used to:

• Create a call center application that guides operators through a call with screens that change based on the caller’s responses.
• Automatically submit approvals to speed up and streamline your business.
• Update related records for any object being modified, including standard and custom objects.

Table of Contents

Chapter 1: A History of Workflow and Graphical Development
Chapter 2: Visual Workflow Basics
Chapter 3: First Flow
Chapter 4: Creating a Wizard
Chapter 5: Salesforce Data and Loops
Chapter 6: Call Center Application
Chapter 7: Lightning Process Builder Basics
Chapter 8: Cross-Object Updates with Lightning Process Builder
Chapter 9: Approval Process with Lightning Process Builder
Chapter 10: Calling Autolaunched Flows
Chapter 11: Notifications with Lightning Process Builder
Chapter 12: Extend Visual Workflow and Lightning Process Builder with Apex
Chapter 13: Production Deployment—Giving the People What They Want!