Social Software Engineering

Although the precepts of software engineering have been around for decades, the field has failed to keep pace with rapid advancements in computer hardware and software. Modern systems that integrate multiple platforms and architectures, along with the collaborative nature of users who expect an instantaneous global reach via the Internet, require updated software engineering methods.

Social Software Engineering: Development and Collaboration with Social Networking examines the field through the spectrum of the social activities that now compose it. Supplying an up-to-date look at this ever-evolving field, it provides comprehensive coverage that includes security, legal, and privacy issues in addition to workflow and people issues.

Jessica Keyes, former managing director of R&D for the New York Stock Exchange and noted columnist, correspondent, and author with more than 200 articles published, details the methodology needed to bring mission-critical software projects to successful conclusions. She provides readers with the understanding and tools required to fuse psychology, sociology, mathematics, and the principles of knowledge engineering to develop infrastructures capable of supporting the collaborative applications that today’s users require.

Table of Contents

Chapter 1. Why Social Networking?
Chapter 2. Social Networking Tools at Work
Chapter 3. Preparing Team to Collaborate
Chapter 4. Knowledge Sharing and Software Engineering Teams: A Study
Chapter 5. Action Learning Teams
Chapter 6. Knowledge across Social Networks
Chapter 7. Measuring Social Software Engineering
Chapter 8. Social Engineering Paradigm Remixed
Chapter 9. Mobile Social Software Engineering
Chapter 10. Legal, Privacy, and Security Issues

Appendices A. Social Software Engineering Tools
Appendices B. Community of Practice Practitioner’s Guide
Appendices C. Knowledge Discovery Techniques
Appendices D. Staff Competency Survey
Appendices E. Behavioral Competencies
Appendices F. Balanced Scorecard Metrics
Appendices G. Glossary
Appendices H. Brief EMML Reference
Appendices I. Computer Use Policy
Appendices J. Best Practices Security Checklist
Appendices K. User Interface Design Guide