Successful Writing at Work, 10th Edition

This respected market-leading text offers students a comprehensive, practical introduction to workplace writing to prepare them for a range of communication tasks. SUCCESSFUL WRITING AT WORK, 10E, features an abundance of real-world examples and problems as well as an accessible writing style and detailed guidelines for planning, drafting, revising, editing, and producing professional documents and graphics. Students are presented with topics in four logically sequenced sections, beginning with basic business communications and proceeding to conducting research, documenting sources, and handling more advanced tasks such as reports, proposals, and oral presentations. With each new task, students learn to become effective problem solvers at work, to understand their audience, and to select the best communication tools to accomplish their goals.

Table of Contents

PART I: Backgrounds
Chapter 1: Getting Started: Writing and Your Career
Chapter 2: The Writing Process at Work
Chapter 3: Collaborative Writing and Meetings at Work

PART II: Correspondence
Chapter 4: Writing Routine Business Correspondence: Memos, Faxes, Emails, IMs, and Blogs
Chapter 5: Writing Letters: Some Basics for Communicating with Audiences Worldwide
Chapter 6: Types of Business Letters
Chapter 7: How to Get a Job: Searches, Networking, Dossiers, Portfolios/Webfolios, Résumés, Letters, and Interviews

PART III: Gathering and Summarizing Information
Chapter 8: Doing Research and Documentation on the Job
Chapter 9: Summarizing Information at Work

PART IV: Preparing Documents and Visuals
Chapter 10: Designing Clear Visuals
Chapter 11: Designing Successful Documents and Websites
Chapter 12: Writing Instructions and Procedures
Chapter 13: Writing Winning Proposals
Chapter 14: Writing Effective Short Reports
Chapter 15: Writing Careful Long Reports
Chapter 16: Making Successful Presentations at Work

Appendix: A Writer’s Brief Guide to Paragraphs, Sentences, and Words