Technical Communication with 2016 MLA Update, 11th Edition

THIS TITLE HAS BEEN UPDATED TO REFLECT THE 2016 MLA UPDATES! Our editorial team has updated this text based on content from The MLA Handbook, 8th Edition. Browse our catalog or contact your representative for a full listing of updated titles and packages, or to request a custom ISBN.

Instructors know that Mike Markel’s Technical Communication will prepare their students for any workplace writing situation. No other text offers such a comprehensive introduction to the field while still delivering practical, effective support for students at every level. The eleventh edition has been thoroughly revised to reframe the work of technical communicators in the context of today’s highly collaborative, rapidly evolving digital practices. Fresh, social-media driven sample documents and coverage of the latest tools and technologies ensure that students work with the kinds of processes and products they’ll encounter on the job.

The text is now accompanied and enhanced by LaunchPad for Technical Communication, an online course space with an interactive e-book, multimedia sample documents for analysis, tutorials on digital writing tools, a new test bank, Learning Curve adaptive quizzes that give students more ways to master the material, and much more. Get all our great course-specific materials in one fully customizable space online; then assign and mix our resources with yours.See what’s in the LaunchPad

Table of Contents

Part 1: Understanding the Technical Communication Environment
Chapter 1: Introduction to Technical Communication
Chapter 2: Understanding Ethical and Legal Considerations
Chapter 3: Writing Technical Documents
Chapter 4: Writing Collaboratively

Part 2: Planning the Document
Chapter 5: Analyzing Your Audience and Purpose
Chapter 6: Researching Your Subject
Chapter 7: Organizing Your Information

Part 3: Developing and Testing the Verbal and Visual Information
Chapter 8: Communicating Persuasively
Chapter 9: Emphasizing Important Information
Chapter 10: Writing Correct and Effective Sentences
Chapter 11: Designing Print and Online Documents
Chapter 12: Creating Graphics
Chapter 13: Reviewing, Evaluating, and Testing Documents and Websites

Part 4: Learning Important Applications
Chapter 14: Writing Correspondence
Chapter 15: Writing Job-Application Materials
Chapter 16: Writing Proposals
Chapter 17: Writing Informational Reports
Chapter 18: Writing Recommendation Reports
Chapter 19: Writing Lab Reports
Chapter 20: Writing Definitions, Descriptions, and Instructions
Chapter 21: Making Oral Presentations

Appendix: Reference Handbook
Part A: Skimming Your Sources and Taking Notes
Part B: Documenting Your Sources
Part C: Editing and Proofreading Your Documents
Part D: Guidelines for Multilingual Writers (ESL)