Usability Testing Essentials: Ready, Set…Test! 2nd Edition

Usability Testing Essentials: Ready, Set…Test!, Second Edition provides readers with the tools and techniques needed to begin usability testing or advance their knowledge in this area. The book begins by presenting the essentials of usability testing, focusing on the user and not the product and explaining when to conduct small or large studies and think of usability as hill climbing. It then reviews testing options and places usability testing into the context of a user-centered design (UCD). Remaining chapters cover the analysis and reporting of usability test findings and the unique aspects of international usability testing.

This updated edition, filled with new examples and case studies, is suitable for both students and anyone involved in the development or support of any type of product, such as software or web developers, engineers, interaction designers, information architects, technical communicators, visual or graphic designers, trainers, user-assistance specialists and instructional technologists.