Usable Usability: Simple Steps for Making Stuff Better

The A-to-Z guide to spotting and fixing usability problemsFrustrated by pop-ups? Forms that make you start over if you miss a field? Nonsensical error messages? You’re not alone! This book helps you simply get it right the first time (or fix what’s broken). Boasting a full-color interior packed with design and layout examples, this book teaches you how to understand a user’s needs, divulges techniques for exceeding a user’s expectations, and provides a host of hard won advice for improving the overall quality of a user’s experience. World-renowned user-experience expert Eric Reiss shares his knowledge from decades of experience making products useable for everyone…all in an engaging, easy-to-apply manner.

• Reveals proven tools that simply make products better, from the users’ perspective
• Provides simple guidelines and checklists to help you evaluate and improve your own products
• Zeroes in on essential elements to consider when planning a product, such as its functionality and responsiveness, whether or not it is ergonomic, making it foolproof, and more
• Addresses considerations for product clarity, including its visibility, understandability, logicalness, consistency, and predictability

Usable Usability walks you through numerous techniques that will help ensure happy customers and successful products!

Table of Contents

Part One: Ease of Use
Chapter One: Functional
Chapter Two
Chapter Two: Responsive
Chapter Three: Ergonomic
Chapter Four: Convenient
Chapter Five: Foolproof

Part Two: Elegance and Clarity
Chapter Six: Visible
Chapter Seven: Understandable
Chapter Eight: Logical
Chapter Nine: Consistent
Chapter Ten: Predictable
Chapter Eleven: Next steps