Managing Customer Experience and Relationships: A Strategic Framework, 4th Edition
- Length: 512 pages
- Publication Date: 2022-04-26
Marketing of Consumer Financial Products: Insights From Service Marketing
- Length: 142 pages
- Publication Date: 2023-02-21
Big Data Marketing Strategies for Superior Customer Experience
- Length: 372 pages
- Publication Date: 2023-04-17
Scaling Customer Success: Building the Customer Success Center of Excellence
- Length: 286 pages
- Publication Date: 2023-05-02
Epic Content Marketing, 2nd Edition: Break Through the Clutter with a Different Story, Get the Most Out of Your Content, and Build a Community in Web
- Length: 368 pages
- Publication Date: 2023-02-27
Digital Customer Experience Engineering: Strategies for Creating Effective Digital Experiences
- Length: 150 pages
- Publication Date: 2021-08-26
What Your Customer Wants and Can’t Tell You: Unlocking Consumer Decisions with the Science of Behavioral Economics
- Length: 300 pages
- Publication Date: 2021-05-11
Mastering Microsoft Dynamics 365 Implementations
by Eric Newell
- Length: 416 pages
- Publication Date: 2021-06-02
Building a StoryBrand: Clarify Your Message So Customers Will Listen
- Length: 240 pages
- Publication Date: 2017-10-10
Artificial Intelligence for Customer Relationship Management: Solving Customer Problems
- Length: 482 pages
- Publication Date: 2021-01-31
Customer Data and Privacy: The Insights You Need from Harvard Business Review
- Length: 176 pages
- Publication Date: 2020-09-22