Customer Service: A Practical Approach, 6th Edition

  • Length: 192 pages
  • Publication Date: 2012-01-15

Salesforce CRM – The Definitive Admin Handbook, 3rd Edition

  • Length: 460 pages
  • Publication Date: 2015-01-26

Badass: Making Users Awesome

  • Length: 304 pages
  • Publication Date: 2015-02-23

Salesforce CRM: The Definitive Admin Handbook, 2nd Edition

  • Length: 426 pages
  • Publication Date: 2013-07-24

Unlimited Sales Success

  • Length: 272 pages
  • Publication Date: 2013-10-15

Microsoft Dynamics CRM 2011 Reporting and Business Intelligence

  • Length: 308 pages
  • Publication Date: 2013-06-01

CiviCRM Cookbook

  • Length: 236 pages
  • Publication Date: 2013-06-07

For What It’s Worth: Business Wisdom from a Pawnbroker

  • Length: 224 pages
  • Publication Date: 2013-06-13