Social CRM For Dummies
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- Publication Date: 2013-01-04
Microsoft Dynamics CRM 2011 Application Design
by Mahender Pal
- Length: 236 pages
- Publication Date: 2012-12-20
Blogging to Drive Business
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- Publication Date: 2010-01-17
Managing Customer Relationships: A Strategic Framework, 2nd Edition
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- Publication Date: 2011-01-11
Microsoft Dynamics CRM 2011 Customization & Configuration (MB2-866) Certification Guide
by Neil Benson
- Length: 306 pages
- Publication Date: 2012-12-11
Practical Zendesk Administration: Best practices for setting up your customer service platform
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Selling to Anyone Over the Phone, 2nd Edition
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Sams Teach Yourself Microsoft Dynamics CRM 4 in 24 Hours
by Anne Stanton
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- Publication Date: 2009-11-08
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